InternetReputation Client Reviews

A review from a happy client of 

I needed support and I called I’m glad I did. They
were nothing short of supportive, professional, and great to work with!
They were always there when I had a question and was never in doubt after our conversations. They did exactly what their service has done. I highly recommend them for whatever support and service you need.

5PM Office Office


A Poor Customer Communication Strategy Can Become a Reputation Pitfall

How well do you communicate with your customers, really, especially when it comes to matters which might bother or inconvenience them?

In the age of e-mail, Facebook, and Twitter you’d think that every business would have some kind of amazing strategy for staying in touch with customers. But that’s not always the case.

In April, a friend of mine joined a gym, and she did it specifically because the gym had a pool. That’s primarily the type of exercise that she enjoys. This month, she quit the gym and written a bad review about it.

What happened?

First, the gym changed its hours without warning. She found out about the new “summer hours” one Sunday in July. The fitness center was closed up, and a paper sign on the door proclaimed the new hours.

It would have been nice for her to know that the gym was only open 6 days a week in the summer before she drove all the way out there. She also noted, rather dryly, that there was no reduction in dues, even though the gym had reduced her access.

It wouldn’t have even taken technology to communicate that particular piece of information. It’s something that could have been covered during the sign up process, but it wasn’t.

My friend soon adjusted to the summer hours, but there was another wrinkle later in the summer. The gym closed the pool for an entire week. Her only notice? The empty pool, and a hand written sign stuck sideways on a drink machine in the locker room. Another wasted trip, as she’d only brought workout clothes to swim in.

After the pool reopened there was an unexplained, unannounced, and unaddressed problem with the hot tub. She was done.

Can you imagine what a different experience this would have been had the gym merely used the tools it had at its disposal? They had her e-mail address, and, one assumes, the e-mail addresses of every other patron.

How different might the experience have been had this company simply opted to send out a couple of simple e-mails? Dear patrons…these are our new summer hours. Dear patrons, hey, we’re repainting the pool so it’s going to be closed for a week. Sorry for any inconvenience, just wanted to spare you the drive!

It would have made a big difference, because it would have been professional, and it would have saved her and all of the other clients a lot of wasted time. It would have saved the gym a slew of 1-star reviews, too, since my friend wasn’t the only one who had a few angry words to share.

What about your own communication strategies? Many companies have the tools but don’t think to communicate anything that isn’t a sale, promotion, or marketing newsletter. Do you stop to explain inconveniences or problems, too? Though you may be concerned about the costs of calling attention to these problems the truth is that doing so is an act of respect that customers will appreciate, and one that will ultimately build your reputation for the better.

January62014 Reviews – COO Member of National Ethics Association is a company providing extremely helpful services for individuals and businesses in the world’s growing relationship with technology and with the Internet. As an online reputation management agency, reviews a client’s Internet profile, and then, using a combination of removal, suppression, and search engine optimization (SEO) techniques, gets rid of negative content and pushes forward positive content. prides itself on its integrity and ethical business practice, which is why Logan Chierotti, COO, is a member of the National Ethics Association (NEA). The National Ethics Association is an organization that provides a list of businesses and individuals that have passed their patented background check. NEA was founded by Jeffrey S. Kopitz and Steven R. McCarty, both veterans of the insurance and financial services industry, and the management team includes experts in finance, marketing, and business management. The organization was founded with the aim of placing responsibility on companies to maintain ethical business practices.

Under NEA’s FAQ, the organization lists the necessary qualities if its members: “First, they believe in the power of best practices to build successful companies and careers. Second, they support full transparency with prospective and existing customers, since they have nothing to hide. Third, they encourage customers to conduct due diligence before making important purchase decisions – and help them do so. Fourth, they believe reputation is a priceless business asset that must be protected and nourished.”

Chierotti, who co-founded in 2010 in Denver, CO, realized the importance of assuring potential customers of the value and credibility of his company and so joined NEA, which has proven to be an unmistakable asset to

Positive reviews include impressive rankings by, Review Harbor, and True Wealth Magazine.

January22014 Reviews – Customer Recommendation of, a company that deals with online image improvement, is proud to share its recent customer testimonials. Although the company has been awarded a number of high rankings and good reviews by businesses such as True Wealth,, and Review Harbor, what values most is their relationship with clients, and the abundance of testimonials from the past year proves the company’s dedication. A customer who was experiencing an online image crisis writes: “I contacted because of some very negative search engine results about our company and CEO. Within ten days of starting their campaign, they displaced the negative content from the first two pages of Google, Yahoo!, and Bing. I’m so happy with the results that I’m having construct a website and start a second campaign. I would recommend this company to ANYONE who wants to bury negative Internet content!”

Although still a young company, realizes the extreme importance of conducting business with only the highest caliber of professionalism. Another recent customer explains: “While using the services of, I came to realize that the staff I worked with truly had concern for achieving the desired end result. All dealings I had with them were handled in a very professional manner. I recommend their unique services for anyone.”

The company specializes in the Internet world, combining search engine optimization and removal techniques to meet their clients’ goals, but what will continue to set apart from their competitors will be their dedication to each and every client’s personal needs.

December302013 Reviews – Client Testimonial on Customer Service

When trying to improve your reputation online, it is important to look for a company that not only delivers when it comes to revitalizing your image, but also one that provides prime customer service while doing so. An online reputation management firm, reviews each client‘s case in a personalized, hands-on manner. A recent customer referenced the excellent service provided by the company: “I had a great experience with Ainna and She is a true professional, understanding how to deal with different issues and responding to all my questions the same hour I called. Thank you for your help and great advice.”

Another recent customer of explains: “At a time when even an Internet attorney could not help me, thanks to Section 230 of the Communications Decency Act, helped me deal with what has, without question, been the most difficult thing to ever happen to me. If you find yourself feeling as if you have nowhere to turn, can help.” Here is where stands out in the industry. With its COO a member of the National Ethics Association, the company has made providing honest, ethical, and personalized service a priority. A representative for says, “We believe that, as important as it is to satisfactorily complete projects in a timely manner, the relationships that we create with each client are equally significant. Our work is meant to help people and their businesses, so our interactions with clients are very important to us.”

In addition to client testimonials, has also enjoyed receiving a number of awards, such as Third Top Reputation Management Agency in the World by, a five-star rating from Review Harbor, and Innovative Tech Firm of the Year by True Wealth Magazine.

December262013 Reviews – Online Crisis Management

If you or your business should ever find yourself in a crisis situation regarding your online image, look no further than for help. is a company that specializes in online crisis management, meaning that should you find a compromising photo, negative press, or other media showing up in a search engine, reviews your overall online profile, and will then utilize a number of techniques to vastly improve your reputation online. realizes the value of maintaining a good report on the Internet, what with the world moving more and more of its content and its trust online. While there are other companies that deal in reputation management, stands out by also using suppression methods to actually push negative images and articles further down in search engines. The company can also completely remove negative content. In fact, just became a global leader in their field, after removing over 10,000 pages for their customers. Although the company itself is still quite young, having been established in 2010, was founded and is led by Denver entrepreneurs with an abundance of SEO, marketing, and PR experience. The company creators realize that it can take years to build a good reputation, but unfortunately, in the Internet age, one negative review or piece of bad press can potentially ruin it.

More and more people are learning every day that the way you conduct yourself online can have an enormous impact on your life both personally and professionally. Although many of us are taught to regulate our social media activity, there are situations that arise that we can simply have no control over. This is where can step in to help, to change and improve these situations, and to ensure a more positive reputation for the future.

December232013 Reviews – Top 3 Reasons to Keep an Eye on Your Reputation Online

We are living in an increasingly cyber-connected world. We share photos, listen to music, watch movies, and connect with friends, all on the Internet. As our relationship to the World Wide Web changes, we must be willing to change alongside it.

A journalist for shares their top three reasons for keeping an eye on your online reputation.

Starting a Career
A compromising photo, bad press, an old court order; all can come up in search engines. Content from your past and present can creep forward in Google, Yahoo!, and Bing, damaging your personal reputation. Whether you are just starting your professional life, or have been working in your career for decades, maintaining a positive reputation online is imperative. One of the leading tools that employers use to research potential employees are search engines. Keeping your name clean will provide you with more opportunities than if you are negatively portrayed on the Internet.

Keeping Your Business Competitive
If you are the owner of a business, whether large or small, you are likely aware of the search engine results that pop up when you type in your company’s name. Your search is likely to yield both positive and negative reviews of your services and products, and while a couple of negative reviews can be expected, others can be completely devastating to your brand. Do not allow for those reviews to impact your company’s reputation, but take charge and keep yourself competitive by improving your image.

Staying Aware
Keeping an eye on your online reputation will help to keep you socially, culturally, and professionally aware of your brand, whether it be for a business, or for you, personally. Understanding the importance of maintaining a positive Internet reputation will allow you to stay ahead of the average person. In today’s world, there is nothing more beneficial than staying a step ahead.

December192013 Reviews – Over 5,000 Clients Serviced and 10,000 Pages Removed

If your personal or professional image has been damaged online, is the company to look to for help. Based in Denver, CO, is an online reputation management company that specializes in suppressing and removing negative content such as mug shots, bad press, and other compromising information and images from the Internet. In the three years since its start, has already serviced over 5,000 clients and become the leading reputation management company that focuses on content-removal, with over 10,000 pages of negative content removed since its start in 2010. reviews include numerous appreciative testimonials from customers. A recent client wrote: “I contacted because of some very negative search engine results about our company and CEO. Within ten days of starting their campaign, they displaced the negative content from the first two pages of Google, Yahoo!, and Bing. I’m so happy with the results that I’m having construct a website and start a second campaign. I would recommend this company to ANYONE who wants to bury negative Internet content!” has been highly ranked and rated by a number of companies, most recently including being ranked Third Top Reputation Management Agency in the World by, receiving a five-star review from Review Harbor, and being named Innovative Tech Firm of the Year by True Wealth Magazine. reviews by these companies are joined by the excellent customer testimonials that have been following the completion of each project since the company’s start three years ago.’s young and fresh approach, paired with the expertise of its employees, and its excellent customer service, have proven to be great predictors of the company’s future.

← Older entries Page 1 of 2